Refund policy

🔴 Returns & Exchanges Policy

At Queen Artemisia, your experience matters to us.

If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with original packaging. Proof of purchase is required for all returns. Please note that items that have been used, washed, damaged after delivery, or purchased on sale may not be eligible for return. To initiate a return, contact us at [your email here] with your order number, reason for return, and photos if applicable. Once approved, return instructions will be provided. Customers are responsible for return shipping costs, and original shipping fees are non-refundable. Refunds are processed back to your original payment method within 5–10 business days after inspection.